Privacy Policy
Last Updated: November 2025
1. Introduction
eCom App ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping address
- Payment Information: Credit/debit card details, billing address (processed securely through payment gateways)
- Account Information: Username, password, preferences
- Order Information: Purchase history, order details, preferences
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and updates
- Respond to your inquiries and provide customer support
- Send promotional emails and newsletters (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping companies, email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: hello@example.com
Phone: +91 98765 43210
Address: Galaxy Tower, MG Road, Bengaluru 560001, Karnataka, India